Shipping
Shipping & dispatch policy
We ship pan-India through trusted courier partners. Here's how the journey from our packing line to your kitchen works.
Last updated: May 2026
Order processing
Orders placed before 2 PM IST on business days are usually picked the same day. Orders placed after, or on weekends, are processed on the next working day.
Delivery windows
Metro cities: 2–4 business days. Tier-2 & tier-3 cities: 4–7 business days. Remote pin codes or weather-affected routes may take longer; we will reach out on WhatsApp if so.
Tracking
Once dispatched, you receive a tracking link by email and on WhatsApp. The link is live throughout the shipment.
Bulk & business orders
B2B shipments dispatch within 2–5 business days of payment confirmation via Zoho Books. Larger consignments (50 kg+) may move on a freight slab — we coordinate directly on WhatsApp.
Failed delivery
If the courier marks delivery failed twice, we reach out before reattempting. If the address turns out incorrect we'll either redirect (where the courier supports it) or refund minus return shipping.